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    Behavioral health
    crisis hotline
     602.222.9444 or
     toll free 1.800.631.1314
     TTY 1.800.327.9254
     24 hours a day
     www.crisisnetwork.org

    Just need to talk?
     Call 602.347.1100
     
     
     


 










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Get behavioral health services

If you are already enrolled with Southwest Network, contact the location where you receive services. If you would like to enroll for services, contact Mercy Maricopa Integrated Care, toll free 1.800.564.5465, hearing impaired/TTY/TDD 711 (24 hours a day, 7 days a week), or visit www.mercymaricopa.org. Ask to receive behavioral health services from Southwest Network.

General inquiries

For general information or for assistance, contact our Administrative office, 602.266.8402 or info@SouthwestNetwork.org.

Website

To submit an item for our Events or News pages, or to make a suggestion about our website, please send it to connections@SouthwestNetwork.org.

If something on our website isn't working quite right, please contact webmaster@SouthwestNetwork.org.

Language Services

Free language assistance services are available to you. Please contact any of our locations directly for assistance.

Los servicios gratuitos de asistencia de idioma están disponibles para usted. Por favor, póngase en contacto con cualquiera de nuestras oficinas directamente para obtener ayuda.

Aa’jii k’e’ saad bee’ha’ka a’a yeedgo na’ha’loa. Taa’sho’di ni’hi’chi’ ho’diilni’, ni’hil na’haasgho ako’ni’ka’a’doo’wol.

Languages Arabic Farsi

Notice of Nondiscrimination

Southwest Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
English notice

Southwest Network cumple con las leyes federales aplicables de derechos civiles y no discrimina por motivos de raza, color, origen nacional, edad, discapacidad, o sexo.
Spanish notice

Southwest Network bik'eh hojil'jnigii bidadeet'i'igii Waashindoon t'aa at'e bi’la 'ashdla'ii bee ba adahazt'i'igii bibeehaz'aani doo’ ak'iji' nitsahakees da dii ninahj’al' dadine'e, dine'e bikagi at'ehigii, binaahaiigii, nazh nitl'ago da, ei doodaii' asdzani doo’ dine at'ehigii.
Navajo notice

تلتزم شبكة ساوث ويست نيتورك بقوانين الحقوق المدنية الفيدرالية السارية ولا تمارس أي تمييز على أساس العرق أو اللون أو الأصل القومي أو السن أو الإعاقة أو الجنس. كما لا تستبعد الشبكة أشخاصًا أو تتعامل معهم بشكل مختلف بسبب العرق أو اللون أو الأصل القومي أو السن أو الإعاقة أو الجنس.
Arabic notice

شبکه جنوب غربی( از قوانین حقوق مدنی فدرال تبعیت می کند و هیچ تبعیضی بر اساس نژاد، رنگ پوست، ( Southwest Network ملیت، سن، معلولیت و یا جنسیت افراد قائل نمی شود. شبکه جنوب غربی مردم را به دلیل نژاد، رنگ پوست، ملیت، سن، معلولیت و یا جنسیت از دسترسی به خدمات خود محروم نمی کند و برای آنها تبعیض قایل نمی شود.
Farsi notice

Privacy and protected health information

Southwest Network is dedicated to maintaining the privacy and the security of the protected health information (PHI) of its members. You may confidentially report an actual or suspected privacy breach or the unauthorized access or disclosure of PHI or confidential information to our privacy officer using our privacy hotline, 602.263.1444 or by email to privacy@southwestnetwork.org.

Report fraud and program abuse

Committing fraud and abuse against Southwest Network hurts those we serve, their family members, and our community.

Fraud is lying and stealing, intentional deception or misrepresentation. It takes on many forms, including submitting falsified claims for services, billing of services not provided, or unlicensed individuals providing services. Program abuse happens when doctors or providers don’t follow standard practices, which leads to unnecessary costs, improper payment, or services that aren’t medically necessary.

If you suspect fraud and/or program abuse by Southwest Network, one of its employees, the regional behavioral health authority, a behavioral health provider, or a member within Arizona’s public behavioral health system, it is your responsibility to report it.

You have several options for reporting fraud and program abuse and may choose the one that is most comfortable for you:
   • Southwest Network compliance officer, 602.263.1470, toll free
     1.844.807.4896, or privacy@southwestnetwork.org. Or, send a written
     complaint to the attention of the compliance officer at 2700 N. Central
     Ave., Suite 1050, Phoenix AZ 85004
   • Arizona Department of Health Services Bureau of Corporate
     Compliance, 602.364.3758 or www.azdhs.gov
   • Special Investigations Unit of the regional behavioral health
     authority, 1.800.338.6361 or www.mercymaricopa.org
   • Arizona Health Care Cost Containment System (AHCCCS),
     Office of Inspector General, www.azahcccs.gov

To report Medicare related fraud, please call 1.800.MEDICARE or visit www.medicare.gov, which also provides information and tips to help you better understand how to prevent, spot and report suspected fraud.

Emergencies

Behavioral Health Emergency
If you are experiencing a behavioral or
mental health crisis, contact the Maricopa
County Behavioral Health Crisis Line
800.631.1314 or 602.222.9444
TTY: 800.327.9254
www.crisisnetwork.org

Medical Emergency
For a medical emergency, dial 9-1-1

Emergency Alerts
For information in case of natural disaster
or other catastrophic event, call
602.263.1469

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