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Resources
► UPDATED! Non-Title XIX Resource Guide (in English and Spanish)
This up-to-date and easy-to-use guide was written by specialists at Southwest Network specifically
to help non-Titled individuals locate resources within the community. Check back frequently for updates
as we work to find additional resources and information for you.
► Information for Managing Medications
• Generic drugs: Just as good--A comparison of brand-name and generic medications English | Spanish
This brochure compares brand name and generic drugs, and explains why, although generic drugs
are much less expensive, they are the same as brand-name drugs in dosage, safety and strength,
and in how they are taken, quality, performance, and intended use.
• Stay on Meds and Stay Healthy: Easy tips to manage your medications English | Spanish
This brochure gives helpful tips on how to remember to take medications, and how to plan ahead to keep
from running out.
► NEW! Resource Navigator Hotline 602.759.8175
The Resource Navigator Hotline, operated by volunteers, is now in operation Monday through Friday
from 9 am to 5 pm at 602.759.8175. It is powered by people who care and the Maricopa County
Community Partnership.
► Hotline Volunteers Needed
One of the most serious consequences of the changes in non-Title XIX services is that many people have
lost the connectedness to the community they once had. The Ombudsman Community Partnership
was formed to create--as only a first step--a resource hotline run by peers, families, and community
members to help individuals reconnect to their neighborhoods. They have partnered with NAMI Arizona to
manage and train a group of volunteers, but they need many more volunteers to staff the hotline, which will
operate initially Monday-Friday during business hours.
The volunteer application includes more details on how you can help and how to apply.
► NEW! Maricopa County Warm Line: 602.347.1100, daily 5-9 pm
Free non-crisis and pre-crisis telephone support services
The Maricopa County Warm Line provides non-crisis, confidential telephone support services
to persons impacted by life’s sometimes-overwhelming issues. The Warm Line is operated
by trained volunteers who offer non-judgmental peer support, who actively listen to callers’
concerns, and generally understand the callers’ perspectives because they have shared
experiences with behavioral health issues.
The Warm Line is not a crisis service but provides gentle and supportive 15 minute
conversations and one-on-one peer support by trained recovery specialists. A qualified
supervisor is on staff for assistance and navigation into the Maricopa County crisis line
and Title and non-Title 19 services and community supports, and qualified transitional-
aged peer recovery specialists are also on staff to assist youth and young adults.
► Community Behavioral Health Resource Guide English | Spanish (updated 05.24.10):
Recently updated, this helpful resource guide contains contact information for various behavioral/mental
health agencies, community health centers, peer and family run agencies, support groups, counseling
services and inter-faith organizations located within Maricopa County.
► Community Employment and Rehabilitation Services Guide (Updated 03.31.10):
This guide contains employment and rehabilitation services available in the community and arranged
by categories of need.
► Health-e-Arizona One-Stop Access to Health Care
Apply online for medical coverage, nutrition assistance (food stamps), and cash assistance. You can use
Health-e-Arizona even if you have applied before or are currently receiving benefits. Applying is free and easy.
► Arizona Self Help
Provides a free, easy and confidential way to find out if you qualify for benefits and other assistance programs (child, family, financial, halth care, employment, food, clothing, housing, utilities, senior, and disabled services) in Arizona. Call 1.800.352.8401 or visit www.arizonaselfhelp.org for more information.
► Resources for Children and Their Families
A guide to resources in the community, including pharmacies, emergency services,
support groups, health centers, and a variety of behavioral health services.
►Reduced Fee and AHCCCS Dental Clinics in Arizona
► Valley Metro Transportation Resources
•Valley Metro Transportation Resource Guide
• Application for Reduced Fare Authorization Card
► Benefits for Veterans
If you are a Veteran, you may be eligible for low-cost, high-quality heath care through the Department of
Veterans Affairs Medical Benefits Package. Click here for more information and to apply online.
Veterans, their dependents and survivors may also be eligible for a variety of federal benefits. Click here
for more information.
► Mental Health America of Arizona
Mental Health America of Arizona (MHAAZ) is a 501(c)3 non-profit organization providing leadership to
address the full range of mental health, illness and wellness issues in Arizona. They are dedicated to
improving care, treatment and recovery for people with all types of mental illness through support services, education and advocacy. They also offer a broad range of peer support groups which provide free information,
education, empowerment, and support to adults diagnosed with a mental illness as well as their family
members and loved ones.
For information, referrals and resources, call them at 480.994.4407.
► NAMI Arizona
The Arizona chapter of the National Alliance on Mental Illness (NAMI) is a non-profit membership organization
of persons affected by mental illnesses, including people with mental illnesses, their parents, children,
spouses, siblings and friends. They provide educational classes, support groups, resource referrals,
and information free of charge to Arizona communities.
Information
► Updates from The Division of Behavioral Health Services
Get updates, information and answers to frequently asked questions about behavioral health services
from the Arizona Department of Health Services/Division of Behavioral Health Services. Submit your
questions to MaricopaCommunityRelations@MagellanHealth.com.
► Benefit Change Notification Letters English | Spanish (Dated 05.21.10)
During the week of May 24, Magellan mailed letters to every impacted non-Title 19 individual to notify them
of the upcoming change in benefits effective July 1, 2010. Included with the letter were copies in English and
Spanish of the FAQs and resource guide below. Additionally, if a person had a housing benefit impacted
by this change, he or she recieved a special letter that can be accessed by clicking the following links:
Housing Impact Letter English | Spanish
► Arizona’s Behavioral Health Budget Fact Sheet English | Spanish:
This fact sheet contains detailed information on Arizona’s behavioral health budget, including commonly
used terms, a brief history of behavioral health budget cuts and information about recently passed and/or
proposed laws and legislation.
Last updated: 8.24.10 3:20 PM
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