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  Network Claims Processing

Claims for services rendered from the provider contract effective date to termination date, as specified in the Service Fee Schedule must be submitted electronically using the CMS 1500 (formerly HCFA 1500) to the local Regional Behavioral Health Authority (RBHA).

Provider Claims submitted to the RBHA, when allowed and encountered and reported to the Southwest Network by the RBHA as “Paid”, are reprocessed to determine the appropriate reimbursement level in accordance with your Service Fee Schedule.

The Southwest Network will compensate the Provider for covered services rendered at rates specified in their Agreement within 30-45 days from receipt of an encountered claim as reported on the Southwest Network Explanation of Benefits.

Disputed claims should be mailed with a Southwest Network Disputed Claims Request Form, a copy of the related Explanation of Payment and applicable documentation for reconsideration.
 
 
 
 
 
 
 
 
 
 
 
 

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